This will include registrant application to any of EPMA’s scheduled public classes, and where the registrant has already paid for the class. The below T&C would not apply to registrants. All cancellations and reschedules must be notified over email.
A) CANCELLATIONS / RESCHEDULES BY CUSTOMER
- Cancellation request received within 24 hours of registration would be offered a full refund.
- Cancellation request received less than ten (7) calendar days to the training would not be offered a refund.
- Cancellations 1-3 days prior to class and no-shows (except for Medical or national emergency condition) would not be offered a refund and the amount would not be credited to a future training.
- Reschedules received greater than fifteen (10) calendar days to the class would be credited to the future training date.
- Reschedules received less than ten (10) days would be credited to a future training but with an additional payment of 10% (of standard fee) as rescheduling charge. (except for Medical or national emergency condition).
- Registrant substitutions may be made at any time.
- Please note that if you do not notify, cancel or do not attend, you would not be offered a refund or reschedule
B) CANCELLATIONS / RESCHEDULES BY EPMA
- EPMA reserves the right to cancel or reschedule a class at any time, including but not limited to, insufficient registrations, classroom or trainer unavailability, or if the trainer could not attend due to unforeseen circumstances.
- You are advised to consult an EPMA Training Coordinator prior to making any travel arrangements for training.
- EPMA is not liable for any direct, indirect, consequential or special damages that may be incurred due to a cancellation of a scheduled class, including, but not limited to cancellation penalties owing to transportation or accommodation arrangements.
- Registrants would not be charged for the training and would be offered full credit to a future workshop or full refund as per the wish of the registrant.
C) CANCELLATIONS BY CUSTOMER
- Within 48 hours of registration and before accumulating 30 minutes of training, full refund or transfer to another online course.
- After 48 hours of training and accumulating 30 minutes of training, no refund.